Let Mel’s Expertise Help You

For more than 30 years, Mel’s simple philosophy has always been: Hire Tough, Manage Easy. Uncommon as it may be, it’s only common sense: When you make your jobs tough to get, only the best people will rise to the top. These are the talented, team players who make a manager’s job easy.

When it comes to employee engagement and retention, rather than focus on long-term training and development, incentives and performance reviews, Mel’s unique, proven approach is to focus on building a great, personal, long-lasting relationship with each new hire via a simple, five step process.

The five steps comprise:

  1. How to structure an employee’s first day on the job to ensure it’s the best work day they’ve ever experienced.
  2. The one question the new hire will be asked by friends and family at the end of the first day and how to ensure what the answer will be.
  3. How to reinforce the new hire’s decision to join your team at the end of the first week.
  4. How to present the first paycheck to those who are doing a great job AND to those who are not.
  5. Why and how to celebrate the employee’s first month and one year anniversaries.

Educational Quick Clips with Mel Kleiman.

Interviewing: Uncommon Common Sense

There are thousands of questions you could ask job applicants and, for legal reasons, there are as many you cannot. The problem is that few hiring managers have had any interview training and most of them just wing it! Many ask ineffective, nonsensical questions that get meaningless answers. Questions like: “Where do you see yourself in five years?” and “Why should I hire you instead of one of our other applicants?”

Some of the unique features of Mel’s approach to interviewing and selection include:

  • The questions every employer needs to answer before they hire anyone
  • How to position applicants to tell the truth, the whole truth, and nothing but the truth
  • The key questions to ask every applicant
  • How to hire the best employee rather than the best applicant
  • Why it’s important to “watch the movie” from the beginning
  • How to recognize red flags (like bad mouthing former employers)



The Five Firsts: A Simple System to On-board, Engage, and Retain Top Talent

“The 5 Firsts, is a MUST READ for every manager. So many books are focused on theory, but short on practical steps that can be implemented immediately and with little cost.

Once again, author Mel Kleiman has hit the mark, providing an easy five step recipe to help new employees feel respected and valued from the moment they walk in the door.”

~Monique Kahkonen. Director, Human Resources, Comfort Keepers